Privacy Policy
Last updated October 5, 2026
This policy explains what information One Hour Heating & Air Conditioning of Northwest Austin collects through this website, how we use it, and who we share it with.
Information you give us
When you use our contact form, our website chat or our online scheduler, or call or text us, you may give us your name, email address, phone number, service address, and details about the work you need.
Information collected automatically
- The pages you visit, your browser and device type, and the site that sent you here.
- If you arrived from an ad, the ad click identifier and campaign tags in the link. Your browser keeps these for up to 90 days so a later request can be credited to the right ad.
- Cookies and similar storage set by the measurement tags described below.
How we use it
- To respond to your request, schedule and perform service, and follow up afterward.
- To learn which of our advertising brings us customers, so we spend less on ads that don't.
- To keep this website working and improve it.
Who we share it with
We share information only as described here. We do not sell your personal information.
- Service providers that work on our behalf: Ranqly, which hosts this website and receives the requests you send through it; ServiceTitan, which runs our online scheduling and customer records.
- Google. This site uses Google tags and Google Analytics to understand how visitors use the site and whether our Google ads lead to service requests. When you send a request, your email address and phone number may be shared with Google in a protected, hashed form. Later, we may tell Google in the same form whether that request became a booked or completed job. We share it so Google can measure and improve our ads.
- OpenAI. This site uses an OpenAI ads measurement tag to learn whether ads shown in ChatGPT lead to visits and service requests.
- When required by law, or to protect our rights and the safety of our customers and staff.
Your choices
- You can limit personalized Google ads at My Ad Center.
- You can block or clear cookies in your browser settings. The site still works without them.
- You can ask us what information we hold about you, or ask us to correct or delete it, using the contact details below.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date at the top of this page.
Contact us
One Hour Heating & Air Conditioning of Northwest Austin
775 CR 270, Leander, Texas 78641
Phone: (512) 842-9551
Email: info@onehouraustin.com